Website Terms Of Use

General

Online Booking Service

This clause applies to all online bookings for Harvest Hospitality venues in Australia. Clause 3 will also apply to all online Group Bookings.

Making an online booking

The Website contains online booking facilities for Harvest Hospitality venues in Australia via Now Book It. To make an online booking, you must complete all relevant fields in the online booking flow, including your name, mobile number, email address and any special requests required before booking.

After submitting the online booking request, you will receive an immediate confirmation email.

You will not be charged a booking fee for making an online booking request. You simply pay us for your meal, drink or function at its conclusion.

Changing an online booking

For all online bookings other than Group Bookings, to make a change or changes to the date, time or number of diners in an online booking, you must contact the venue at which you have booked directly.

Any changes are made at the absolute discretion of the Harvest Hospitality venue at which you have booked and are subject to availability.

Cancelling a booking

For all online bookings other than Group Bookings, to cancel your booking, you must contact the venue at which you have booked directly.

Conduct at Harvest venues

Arrival at venue
Entry is not guaranteed at any Harvest venue, and management reserves the right to refuse entry and will not permit entry to those showing signs of intoxication and / or anti-social behaviour. You may be refused return entry to the venue based on previous behaviour at the sole discretion of the management.

No shows
Failure to attend the Harvest Hotel venue at which you have booked at the relevant time specified in the Online Booking Confirmation, or failure to attend at all may result in you being identified as a ‘no-show’. Harvest Hospitality reserves the right to cancel your booking and allocate your table or space to other guests if you have not arrived within 20 minutes of the scheduled time specified in the Online Booking Confirmation. Please ensure to contact the venue if you know you will be late for a booking

Trade Marks and other intellectual property

Harvest Hospitality owns a number of registered trade marks in Australia and also owns (or is licensed to use) all trade marks and logos that appear on the Website (Trade Marks).

You must not use any of the Trade Marks:

(a) in, or as the whole or part of, your own trade marks; (b) in connection with activities, products or services which are not ours; (c) in a manner which may be confusing, misleading or deceptive; or (d) in a manner that disparages us or our information, products or services (including the Website).

In addition, the Website and the technology and processes contained on it may also be the subject of other intellectual property rights owned by us or third parties. No licence is granted to you in respect of any of the intellectual property rights referred to in this paragraph other than as specifically set out in these terms and conditions.

Linked Websites

The Website contains links to third party websites, and also advertisements that include embedded links. Links to third party websites are provided for your information and convenience only. We have not reviewed any of the sites linked to the Website and are not responsible for the content or accuracy of any material on any third party website. The inclusion of any link or advertisement does not imply that we endorse the linked third party website or the subject matter of the advertisement and you follow any such link at your own risk.

Security of Information

You acknowledge that the security of any data transmitted via the internet cannot be guaranteed. We will use our reasonable efforts to protect any information you transmit to us via the Website. However, we do not warrant or guarantee the security of such information. If you transmit information to us via the Website, you do so at your own risk.

Queries or complaints

All questions and queries about these terms and conditions should be sent to us via the contact us page on our website.

In addition, if you become aware of any misuse of the Website or wish to complain about any material on the Website or believe any of your rights have been violated, you should contact us with the following information:

(a) your name, telephone number and email address]; and (b) [the nature of the complaint and location within the Website containing the relevant content.

Governing Law

These terms and conditions, and your access to the Website, are governed by the laws of New South Wales, Australia, irrespective of where you have submitted a booking or where the restaurant you have booked is located. In any action or other legal process with respect to any matter or thing in connection with these terms and conditions, you submit to the non-exclusive jurisdiction of New South Wales, Australia.